Cookies Policy

This Cookie Policy explains how Aisun Inc. (“Chatreal.ai,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website, chatreal.ai (“Website”), or mobile applications (“Apps”). Together, we refer to the Website and Apps as the “Services.” In this policy, we outline what these technologies are, why we use them, and your rights regarding their use.

This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about this Cookie Policy or its implementation, please contact us atcontact@chatreal.ai, or as described in our Privacy Policy.

1. What Are Cookies and Similar Technologies?

  • Cookies: A cookie is a small text file containing a string of characters that is sent to your device when you visit a website. When you visit the website again, the cookie allows the website to recognize your browser. Cookies may store preferences and other information. Cookies set by the website owner (in this case, Chatreal.ai) are referred to as “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” These third-party cookies enable features such as advertising, interactive content, and analytics. The parties that set these cookies can recognize your device both when you visit the website in question and when you visit certain other websites.
  • Local Storage: Local storage technologies store data locally on your device. The most common type is “localStorage,” which is part of the HTML5 standard. This technology allows data to persist even after the user closes their browser or application, or restarts their device.
  • Session Storage: Session storage is a feature that allows a website or application to temporarily store data on your device while you are using it. This data is deleted once you close your browser or navigate away from the website. Session storage is used to improve your experience during your active session.
  • Other Tracking Technologies: In addition to cookies, we use web beacons (also known as tracking pixels), third-party tracking scripts, advertising pixels, and analytics tools to collect data on how visitors use our website. These technologies also enable us to serve personalized advertisements. For example, we use web beacons and “clear GIFs” in promotional emails to track how many recipients read the emails and click links within them.

For simplicity, all these technologies are collectively referred to as “cookies” in this policy.

2. What Type of Information Do Cookies Collect?

We, our service providers, and advertising partners automatically log information about your interactions with our Services, such as:

  • Device information: Operating system, device type (e.g., phone, tablet), browser type, screen resolution, unique identifiers, IP address, location data, and more.
  • Online activity information: Pages viewed, time spent on each page, navigation paths, activity on pages, access times, and interactions with emails, such as opens and clicks.

We use both persistent cookies (which remain on your device for a set period or until deleted) and session cookies (which are deleted when you close your browser).

3. Why Do We Use Cookies?

  • Essential cookies: These are necessary for the functioning of our Services, such as enabling page navigation and access to secure areas. Without these cookies, parts of the Services may not function.
  • Performance and functionality cookies: These cookies enhance the performance and functionality of the Services but are not essential. Some functionalities may become unavailable without these cookies.
  • Analytics and customization cookies: These cookies help us understand how our Services are being used and how effective our marketing campaigns are. Examples include:
  • Advertising cookies: These cookies make ads more relevant by ensuring proper display and preventing the same ad from reappearing. They also help select advertisements based on your interests. Examples include:

4. How Can You Control Cookies?

  • Cookie Banner: Upon visiting our website, you may be presented with a cookie banner to provide consent for cookies that are not “Essential.” You can withdraw your consent at any time via the cookie settings link available at the bottom of our website.
  • Opt-out of Targeted Advertising: We share information with third-party advertising partners, and you can limit this sharing by opting out of targeted advertising.
  • Browser Settings: Most browsers let you control cookies by either rejecting or deleting them. For more details on managing cookies, visitwww.allaboutcookies.orgor check your browser's help section.
  • Privacy Plug-ins or Browsers: Tools like Privacy Badger or Ghostery block cookies used for interest-based ads.
  • Advertising Industry Opt-out Tools: You can use platforms like the Digital Advertising Alliance or Network Advertising Initiative to limit interest-based advertising.
  • Do Not Track: Some browsers can send “Do Not Track” signals to websites. However, we currently do not respond to these signals. For more information on “Do Not Track,” visitAll About Do Not Track.

5. How Often Will We Update This Cookie Policy?

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on this page and providing prominent notices as applicable. Please revisit this policy regularly to stay informed about how we use cookies. The date at the top of this policy indicates when it was last updated.

6. Where Can You Get Further Information?

For any questions about our use of cookies or related technologies, please email us at contact@chatreal.ai.